We take the time to get to know our clients. What does this mean? We meet with every department. We ask in-depth questions about your business. Then, we listen.
Our objective is to learn about your business and what makes you successful in your marketplace.
During the discovery process, Practical Software Solutions will:
First, we ask you to define a “successful implementation,” then work with you every step of the way to achieve your goal. The building blocks of a successful implementation include:
Next, we define the project scope, which guides the project team in meeting the agreed-upon goals. Through a series of discussions, we review the scope of the integrated plan, the procedures and the kickoff:
The result is a tailored solution that fits the needs of your company.
Whether you prefer online or on-site training, we will customize your training program to meet your needs. Additionally, we provide all our clients with on-line tech support, so you can receive real-time answers from a trained technician. We also invite our clients to attend periodic conferences and interactive webcasts that detail the latest updates on their software.
Our technical staff can provide classroom training either at your site or at our training facility in Concord, North Carolina. Practical operates an Authorized Training Center which provides you an assurance of quality that spans curricula, workbooks, and specially certified instructors.
Practical Software Solutions and Sage offer convenient online training, allowing more of your employees access to learn about your Sage software. Whether your company has just installed a Sage product, you’ve added an Sage Endorsed Solution, or you’ve hired new employees, online training can help bring the classroom to you.
Sage University offers real-time learning courses for all of its major software titles and add-ons. These prescheduled classes occur throughout the year and offer full remote training classes for all Sage customers. Practical Software Solutions also offers its training classes online.
If real-time learning doesn’t fit your schedule, Sage University also offers pre-recorded sessions of many of its popular training classes. This way, your employees can attend classes anytime, anywhere according to their schedule.
Born out of a request at Sage Summit 2012 for more networking opportunities, Sage City Online offers a community effort to provide advice, assistance, and guidance by and for customers, partners, and Sage technical staff. Find support and business insights through message boards, blog posts, and many other resources. Sage City is your one-stop portal to give and receive help in the Sage Community.
Making the system yours and making it work for you is our goal. You can count on Practical Software Solutions to tailor a solution that is right for your business. Our certified developers have the expertise and tools to offer you options to address your immediate and future business needs. We work with you to determine the best solution.
Practical provides products to enhance your solution and can also develop new applications that seamlessly integrate with your current system — built to your specifications.
At our core, we are dedicated to your success.
We go the extra mile, serving as your trusted project manager, guiding you through best-in-class implementation, and providing comprehensive training. Our commitment extends beyond these fundamental roles; we also bring invaluable industry expertise to the table. Your success is our mission, and we’re here to ensure you achieve it.