Remember back on April 9 when I said Twitter lit up because Early Bird registration started for Sage Summit? Well, unfortunately, Twitter lit up again with the #SageSummit hash tag, but for potentially bad news: A stuck water main valve was going to force officials cut off water to Prince George’s County, which included all of the National Harbor. The water cut-off was going to take anywhere from three to five days, but there would have been the specter of “what if?” looming up to Sunday.
Luckily, the good folks at Sage won’t have to panic (any more). Just before 1 p.m. Eastern, the Washington Business Journal reported that the crisis was averted and they were able to repair the stuck valve. Residents of the area will still be under a water restriction for the next few days, but the Gaylord National Resort and Convention Center will be open for business tomorrow, meaning that the Sage Events Team will be on track to have everything set up for when the partner conference starts Sunday.
I know we had some customers bring this to our attention already, so I hope this message gets passed around that the show’s going to go on as normal.
I’d also like to take a quick opportunity to shine a spotlight on the Sage Events Team. Dennise Cowart, Suzanne Spear, Danielle Cote and the rest of the team work so hard every year behind the scenes (and sometimes in front of the scenes) to put on a great event every year. They have to deal with the little things, such as people like me asking a million pestering questions to make sure I have all the information I need for our customers. Then they have to deal with the gigantic things, like when a water main throws a big ol’ plumbing wrench in to the gears and grinds things to a halt.
These guys had been working ever since the news broke a little more than 24 hours ago to come up with contingency plans. A little while ago, they heard that the Gaylord National would still have water, but the satellite hotels wouldn’t, so they were scrambling for alternate plans for the attendees who booked there. You should have seen the celebratory e-mails that zipped through when it was realized that the whole thing was over, and they could start setting up as normal.
If you see any of the Events Team while you’re at Summit, please make sure you shake their hands or buy them a drink. Lord knows they deserve it.